RETURNS/ EXCHANGES OF ITEMS
EFFECTIVE MAY 25th 2020
All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf.
If the product you received is deemed defective your order is eligible for a return or exchange.
We thank you for understanding this policy!
I RECEIVED A DEFECTIVE / WRONG PRODUCT
We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at email@example.com to notify us of the mix up… please include your order number, name and emailed used on the order. Make sure to specify the original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
Your satisfaction is our number one priority, and we will make sure you receive the high quality product that you can expect every time from GOD FIRST!
Shipping PolicyThe time frame for order delivery is divided into two parts:
- Processing time: Our verification check of your order and the payments being received takes up to 24 hours. After this we aim to place your order out for shipment which could take up to 1-4 days depending on the volume of orders received. This may take longer during busy seasons/ holidays ( Please feel free to contact us if any further questions)
- Shipping time: Deliveries generally take about 3-7 business days ( via USPS) once an order is shipped, transit times are out of our control and depend on the USPS service and Lead times within the U.S.
If your item has not arrived withing 10 business days of your purchase please email your query to firstname.lastname@example.org, Please include your order number.